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Understanding your E-Number,
EIU Email Address & Password

• Your E-Number is a unique nine-character ID assigned to you upon admission. It appears on your acceptance letter and is used to store all University records. You’ll need to provide your E-Number whenever you contact a University office for help with your student records.
• Your EIU email address and password give you access to essential University systems, including:
  • PAWS (student information system)
  • PantherMail (your EIU email)
  • Academic Works (scholarship applications)
  • D2L (online classes)
• As you transition into student life at EIU, you’ll use your EIU email more frequently, and your MyEIU account less often.
• If you’re ever asked for a NetID ur Username instead of your email address, it’s simply the first part of your EIU email.
  • Example: If your email is bpanther@eiu.edu, your NetID is bpanther.

How to Find and Manage Your EIU Email Address and Password:

Locate Your EIU Email Address and Initial Password:

1. Go to your MyEIU account: www.eiu.edu/myeiu
2. Log in using your personal email and password
3. Once logged in, visit your Admissions Checklist: www.eiu.edu/myeiu/checklist.php
4. Your EIU email address and initial password will be listed there
5. Write them down and store them in a safe place

Wait to Update Your Password:

To best support you during the enrollment process, we encourage you to wait to change your password until you attend Orientation. This helps ensure our staff can assist you more effectively if needed.

When you are ready to change your password: 

1. Visit EIU’s Password management system:
2. Enter your EIU email address and initial password
3. Follow the prompts to create a new password

Need Help?

If you have any questions, contact the Help Desk at 217-581-HELP (4357).